EXPERT ONGOING MANAGED SOLUTIONS
TO YOUR TECHNOLOGY PROBLEMS

For managed IT solutions of all kinds including cloud migration, managed cyber security services, network services and help desk support, Red River Managed Services can provide all the help you need. Our skilled and experienced support team are able to assist with issues and organizations both large and small.

While Managed IT services certainly can’t fix all of the problems an enterprise will face, it can certainly mitigate the effects and make tackling these challenges in an efficient, sustainable way more feasible.

STRATEGIC SOLUTIONS

OUR EXPERTS CAN HELP YOU WITH

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TOOLS AND TELEMETRY

Our team will help you save time and money. With Red River, you gain access to advanced tools and reporting to better understand your digital environment. Data can drive your decision making and help determine when technology may be inefficient, particularly in the case of addressing legacy tech systems that may be outdated.

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24/7/365 CUSTOMER SERVICE

Red River specializes in round-the-clock help-desk work and can deliver this at a more affordable, efficient rate. Our team of experts are well-versed in the use of special tools for analytics, reporting and monitoring.

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DAY-TO-DAY MAINTENANCE

Between patches, OS upgrades, and hardware upgrades, planning and executing technology changes for companies of hundreds or thousands of employees is often a full-time job in its own right. Red River can handle this everyday maintenance to keep the lights on, letting your full-time IT staff focus on addressing future-looking, big-picture tasks.

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TALENT AND GROWTH MANAGEMENT

Rapid growth can be challenging for an organization, as hiring too few workers can result in being short staffed, while being overstaffed means having to lay workers off. Partnering with Red River allows you to be conservative with your extra hiring, bringing on new full-time hires only when you’re certain that you need them, and managing excess need with certified, well-trained contract workers. Leverage us to bring flexibility to projects and acquiring team members.

It may not be feasible for an enterprise to bring on a full-time employee just because they’re an expert in one particular piece of software or infrastructure. It is a far more efficient use of resources to contract someone who knows the ins and outs of these various tools.

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OBJECTIVE ADVISOR

Sometimes, you need an outsider’s viewpoint to decide what the correct course of action is, and a veteran MSP can be a great source of advice. Since Red River has worked with multiple companies, there is a high likelihood that we have encountered a given issue before. Having an objective third-party analysis can help overcome the “well, we’ve always done it this way” mentality.

AVAILABLE RESOURCES AND SERVICES

RED RIVER BRINGS DIGITAL
TRANSFORMATION TO EVERY BUSINESS

Foundational Services

  • Identity and Network Readiness
  • Office 365 Managed Services
  • OneDrive, Exchange, and Sharepoint
  • Managed Cybersecurity Service
  • Basic Compliance
  • Mobility
  • Infrastructure-as-a-Service (Iaas)
  • Autopilot
  • Managed Cloud Services

Enterprise Collaboration and Governance

  • Managed Network Services
  • Teams Collaboration
  • Teams Meetings
  • Teams Calling
  • Advanced Mobility
  • Data Governance
  • Advanced Compliance

Digital Estate Management

  • Azure Information Protection
  • Cloud App Security
  • Advanced Threat Protection
  • Managed Cybersecurity Service

STRATEGIC SOLUTIONS

OUR EXPERTS CAN HELP YOU WITH

Cybersecurity is the most important aspect for modern businesses to get right. Our managed cyber security service ensures that businesses of all sizes are protected from potential threats with security solutions that are configured for your specific needs.

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If you need to get a head-start on remote working, our remote workforce assist program will let you hit the ground running. Quick to deploy, our managed IT solutions provide a comprehensive option to get your team online easily.

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Our always-on proactive support and operations services are always here to enable you to get on with the important tasks – your team can focus on running the business, we’ll give you the ability to just keep going.

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Complete unified communication with voice solutions including Skype, Cisco WebEx, 8×8, Polycom, and Cisco Collaboration. Whether you need an on-premises solution or a managed cloud solution, we’ll find the right option for your business.

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Managed Cloud Solutions to unleash the full power of the cloud. Only the top managed service providers can help you implement cloud-based solutions including migrating and managing your current workloads. With full 24x7x365 monitoring, choose Red River to provide proactive solutions that allow you to focus on getting the best from your business.

Our Office 365 managed services are tailored to fit each individual business. We’ll perform a complete analysis of your business workflow to ensure our cloud solutions meet and exceed your needs.

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Collaboration made easy through our managed services. We’ll guide you through the implementation process and show you the best practices so that your business can be more productive, even when working remotely.

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Spotlight on Success

ICF INTERNATIONAL

ICF International is a global consulting services company with more than 80 offices around the world, with three data centers located in England, Louisiana and Virginia. Unhappy with their managed services provider, ICF turned to Red River to improve response times, downtime and reporting. Red River provided ICF with clear SLAs, including a 15 minute initial response time and four hour resolution for critical issues. Red River’s extensive monitoring tools have reduced the number of incidents and service outages. Dedicated resources and 24/7/365 monitoring and management of ICF’s network, data center and voice infrastructure have allowed ICF to focus on their business, not their IT.

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AVAILABLE RESOURCES AND SERVICES

REGIONAL MANAGED SERVICES

LET’S
GET STARTED

INFO@honggan168.com

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